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Finding support

What is WM
A diagnosis of cancer can be frightening. A diagnosis of Waldenstrom's macroglobulinaemia (WM), a type of cancer that no-one has heard of (or can pronounce!), can add to this fear and uncertainty. There is no right or wrong way to react to a diagnosis of WM. You may feel confused and scared about the future. You may want to find out as much as possible about the disease or prefer to know a little more.

Get personal support

You can get personal support from our Patient Support Manager, Bob Perry. Read more about how Bob can help you here.

Telephone and email support

We are here to help! If you would like to speak to one of our team, please call us on 020 3096 7858 between the hours of 09:00 and 17:00, Monday to Friday. If we are unable to take your call, please leave us a message with your name and contact details and we will reply to you as soon as we can.

You can also email us at 

Please note that we are unable to provide medical advice and will always recommend you contact your specialist team for specific advice about your WM.

Online support

WMUK Virtual support groups

The WMUK Virtual Support Group is a way to talk face-to-face with other people affected by Waldenstrom's macroglobulinaemia.

We want to be able to support the WM community in any way we can. Knowing that it's currently impossible for patients and their families to meet others affected by WM, we're creating a safe, online space to get together and chat 'face-to-face'.

You can find out the latest dates, and register here.

WMUK Regional Support Groups

The WMUK Regional support groups bring together WMers living in the same region. The meetings are currently held online, with the hope that we can all meet face-to-face in the near future.

Find your regional group

Facebook Waldenstrom's UK community support group

This is a UK-wide closed Facebook group for patients, family and carers of people with WM. It is a place to encourage peer-to-peer support and foster a sense of community among those dealing with this rare disease.

To join the WMUK closed Facebook group, simply search for “Waldenstrom's UK community support group” on Facebook, or follow this link, and click join. If you have any difficulties accessing the group, please email us at

This group is administered by WMUK. It runs alongside our official charity public Facebook page which will continue to share latest news and stories about WM and the WM community.

WMUK Webinars

The WMUK webinars give you the chance to learn more about WM direct from the experts. Whether you want an overview of the disease, or have questions about something more specific, our experts are here to help.

All our webinars are recorded, and you can catch up with past sessions here.

To register to upcoming webinars, go to our What's On page.

The WMUK podcast

Join us we chat with people throughout the WM community - from healthcare professionals to patients to researchers - on our podcast.

Listen to the podcast

WMUK email forum on

The WM email forum set up on is open to anyone affected by Waldenstrom's macroglobulinaemia. You will be able to use the group to discuss things like diagnosis and treatment, as well as finding emotional support from other members. Updates about patient advocacy and opportunities to raise awareness or get involved in the WM community are also shared.

The email forum is volunteer-led. WMUK does not monitor content, and is not responsible for any opinions expressed by any members in the group. Please talk to your clinician if you have detailed queries about your treatment.

To send a request to join the WMUK forum, go to and click on the blue Apply for Membership in This Group button. You will be prompted to create an account. Enter your email address and password fields in the respective boxes and then click the Confirm email account button. Open the email and press Confirm account, which will then take you to your page to input your password and set up your profile. Your subscription to the WMUK forum will be reviewed and approved by one of the moderators. A step-by-step guide for more information about using the forum can be found here

IWMF Connect

The International WM Foundation (IWMF) sponsors a global online group discussion forum in English called IWMF Connect, where you can communicate with others, share experiences and insights, exchange information and get emotional support. More information and how to join is available on the IWMF website.

Face-to-face support

In accordance with current Government and NHS guidelines, we are sadly unable to run face-to-face support groups and events at this time as the safety of our patients and community must remain our utmost priority.

With this in mind, we have started virtual support groups, hosted on Zoom. These groups will give you the opportunity to meet others face-to-face and get peer support. Places are limited to ensure participants can get the most out of the sessions - to check availability, go to our What's on page.

We are currently looking into more ways that we can share information and continue to support all those affected by WM, including hosting webinars and podcasts, so please keep checking our What's on page for news and details of upcoming events.

National Summit

WMUK's Patient-Doctor Summit

Many of the WM community attend WMUK’s national event which takes place each year. This is an opportunity to hear the latest developments in WM, about the work of the charity, and to meet and engage with other patients, carers and expert doctors.

In light of the current and ongoing situation around COVID-19, and to ensure the safety of participants, speakers and staff, we’ve made the difficult decision to move the WMUK 2021 Patient-Doctor Summit online.

However, rather than a one day event, we are planning an exciting programme of Summit sessions, talks, and discussions in November. We’ll be releasing more information about the programme, format, and how to register in early 2021. You can sign up to receive Summit updates by emailing us:

We know how much WM patients and doctors value the opportunity to meet in person to share experiences, see old friends and make new ones, and to get valuable support from the WM community. We will be looking at opportunities to do this as soon as it is safe to do so.

Other sources of support

You may find it helpful to talk to a clinical nurse specialist or doctor about your diagnosis. They can answer any questions you may have, they may also be able to put you in touch with people who can provide emotional support such as counsellors.

There are some excellent cancer support centres throughout the country, providing free practical, emotional and social support, and advice on living well with cancer.

Maggie’s Centres are attached to NHS hospitals throughout the UK. They also participate in a national programme called ‘Walking for Health’ which have specific programmes for people with cancer.

Macmillan Cancer Support runs centres linked to NHS hospitals.

Penny Brohn UK runs residential courses at their national centre focused on living well with cancer as well as training courses locally and online.

Lymphoma Action organises one-day ‘Live your Life’ workshops for people affected by lymphoma. These workshops help you to live with and beyond your lymphoma diagnosis. They are of particular value to people at (or coming towards) the end of treatment, or if you are on active monitoring (watch and wait).

Bob's Blog is a blog run by WM patient and WMUK Patient Support Manager, Bob Perry. In it, Bob shares his personal experiences of WM to help others feel less alone in their WM experience. All opinions are Bob's own, and not those of WMUK.

You may also have a local cancer support centre near to you.

Practical support

Free prescriptions

If you live in England and are being treated for cancer, you can apply for a medical exemption certificate which will enable you to get free prescriptions. Your doctor can provide you with an application form which needs to be signed by either your GP or consultant. If you live in Scotland, Wales or Northern Ireland, prescriptions are free for all patients.

Financial/benefits support

There may be special funding or benefits that you can apply for following your diagnosis of WM. Contact your local Citizen’s Advice Bureau for information and help to apply. Macmillan Cancer Support have benefit advisors in the community who offer financial advice.

Travel insurance

Macmillan Cancer Support’s online community has an active thread about travel insurance where people with cancer discuss their experiences and recommendations.